Aleson Shipping Lines offers comprehensive maritime transportation services including:
- Passenger ferry services between major ports
- Cargo and freight transportation
- Vehicle transport (cars, motorcycles, trucks)
- Container shipping for commercial goods
- Specialized transport for oversized cargo
Aleson Shipping Lines operates routes connecting major ports across the Philippines and Southeast Asia, including:
- Manila to various provincial ports
- Inter-island transportation
- Regional shipping lanes
- International routes to neighboring countries
For specific route schedules, please check our booking system or contact our customer service.
Office Hours: Monday - Friday: 8:00 AM - 5:00 PM
Port Operations: Daily: 6:00 AM - 10:00 PM
Customer Service: 24/7 availability for urgent inquiries
Online Booking: Available 24/7 through our website
You can book tickets through multiple channels:
- Online: Use our reservation system on this website
- Phone: Call our customer service hotline
- In Person: Visit any of our ticket offices or authorized agents
- Mobile App: Download our mobile app for convenient booking
We accept various payment methods for your convenience:
- Credit/Debit Cards (Visa, MasterCard, JCB)
- Bank transfers and online banking
- Mobile wallets (GCash, PayMaya, etc.)
- Cash payments at our offices
- Company billing for corporate accounts
Yes, you can cancel or modify your booking subject to our terms and conditions:
- Cancellations must be made at least 24 hours before departure
- Modifications are subject to availability and fare differences
- Refund processing takes 7-14 business days
- Some tickets may be non-refundable depending on the fare type
Contact our customer service for assistance with changes.
We handle various types of cargo including:
- General Cargo: Boxes, pallets, and packaged goods
- Containerized Cargo: Standard and specialized containers
- Vehicle Transport: Cars, motorcycles, trucks, and heavy equipment
- Bulk Cargo: Agricultural products, minerals, and raw materials
- Refrigerated Cargo: Perishable goods requiring temperature control
- Hazardous Materials: Properly documented and approved dangerous goods
You can track your cargo shipment through:
- Online Tracking: Use your tracking number on our website
- Mobile App: Track shipments through our mobile application
- Customer Service: Call our cargo hotline for status updates
- Email Notifications: Subscribe to receive automatic updates
Tracking numbers are provided upon shipment confirmation.
You can reach our customer service team through:
- Phone: +63 (2) 123-4567 (24/7)
- Email: customerservice@alesonshippinglines.org
- Live Chat: Available on our website during business hours
- Social Media: Facebook, Twitter, and Instagram
- Visit Us: Any of our offices or port terminals
Aleson Shipping Lines has offices and terminals in major ports across the Philippines:
- Main Office: Manila - 123 Shipping Street, Port Area, Manila
- Cebu Branch: Cebu Port Terminal, Cebu City
- Davao Branch: Davao Port Terminal, Davao City
- Regional Offices: Located in all major provincial ports
For specific addresses and directions, please visit our contact page or call us.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Aleson Shipping Lines, Inc.
Data Protection Officer
Ayala Triangle Gardens
Paseo de Roxas corner Makati Avenue
Makati City, Philippines 1226
Contact Information
Email: customerservice@alesonshippinglines.org
Phone: +63 (2) 123-4567
Hours: Monday - Friday, 8:00 AM - 5:00 PM PST